Options, we strive to meet the needs of our customers in a timely manner.
Please review our returns and exchanges policies, which may change at any time:
or Defective Products
product arrives damaged due to manufacturing defects we will fix or replace
your product at no cost to you. If your product is damaged or defective, please
call 866-780-1555 and request a return authorization number. Packages returned
to our location or our supplier's warehouses without an authorization number
will be refused upon delivery.
If your product arrives damaged due to a shipping company's mishandling, your
shipment is insured by that carrier and we will do our best to expedite the
claim and rectify the situation. While we will strive to help our clients in
any way possible, we do not necessarily accept any expedited shipping charges
incurred in shipping out replacement products or repairs.
Many of our
products carry lifetime warranties against manufacturing defects and almost all
carry at least a limited one year warranty. Please check the product
description of the specific product for more detailed information about the
returns policy and/or warranty information for that product.
Returns and Exchanges
Our goal is
to have satisfied customers who receive products that exceed their
expectations. If you have any questions or concerns, please feel free to
There is a
15% restocking fee for returned items that are not damaged. Customer is
responsible for all shipping costs and the restocking fee unless the product is
damaged or defective. Please contact us within 3 days if you intend to return
any item. Many of our items are not eligible for this returns policy, such as
custom-printed graphics or made-to-order exhibits. All “custom” sales are
final. Items returned to us after 3 days will not be accepted.
13101 Moore Street
Cerritos, CA 90670