Frequently Asked Questions (FAQ)

1. Who is Exhibit Wholesale?
   Exhibit Wholesale is a division of Exhibit Options, a leading distributor of portable display systems (www.exoptions.com).
2. How do I place an order?
   Call the toll free number, and a sale associate would be glad to take your order over the phone.
3. Can I have a next day shipment?
   If we receive your order by 10:00am PST, Exhibit Wholesale can ship your order the next business day. Imperial, Coal, and Silver are available for next day shipment. Other colors are available within 5-7 working days. Graphics ship within 5-7 working days after approval.
4. How do I pay for merchandise?
   You can pay by Check, American Express, Visa, or MasterCard.
5. How are freight charges handled?
   We will add the shipping charges to your invoice.
6. How do you ship?
   All shipments are made with Fed-Ex only! We do not ship UPS. We offer Fed-Ex next-day, Fed-Ex 2-day, Fed-Ex 3-day, and Fed-Ex ground.
7. Can I use a third party billing account for shipping?
   We do not use third party billing. All shipments are shipped FedEx and charged at standard FedEx posted rates by zone #.
8. How does the lifetime guarantee and warranty work?
   The hardware has a lifetime warranty based on the manufacturer’s warranty certificate. If the hardware becomes broken due to manufacturing defects, we will provide you with a return authorization form to ship the product back for repair or replacement. In some cases you can make the repairs.